When a caller and a dispatcher don’t share a language, the call slows down exactly when it can’t afford to. Three-way interpreter lines add a minute or more per call — and every second is response time.
The AI sits on top, not in the way
TrueResponse runs alongside your existing CAD. It doesn’t replace workflows or force a migration:
- Live transcription of the call as it happens
- Two-way translation in the caller’s language, in real time
- Protocol prompts (EMD, police, fire) that surface as the call evolves
- Structured summaries — intent, severity, location — handed to the responder
The human always decides
The AI never dispatches on its own and never overrides the call-taker. It removes the friction — language, transcription, note-taking — so the person on the headset can focus on the person on the line.
The fastest way to modernize dispatch isn’t to rip out the CAD. It’s to make the CAD understand every caller.
Want to see it on your center’s stack? Talk to us.